A 99.9% Server Uptime
The benefit of creating your own cloud web hosting platform is that you do not need to be worried about compatibility issues – you design a specific set of software applications in such a way as to work with a specific set of hardware components. The outcome is something a lot more solid and dependable, since there are less possible risks of failure. We’ve built our cloud hosting platform atop tried and trusted hardware elements together with a heavily modified version of Security–Enhanced Linux so as to set up an exceptionally safe home for your websites.
That’s the reason why, with all our cloud web hosting plans plans we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we have also built our very own internal network in all our datacenters. Everything is based on top–class hardware parts furnished by Juniper. And on each and every router, we have placed a firewall with an elaborate algorithm in order to sift out all shady requests.
Because of this, in all our datacenters – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your money at risk, you can’t feel really safe. This is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel pleased with our hosting service or if you need to use an even more robust web hosting solution, such as a VPS web hosting plans or a dedicated web hosting plans – you will get a full refund, without any concealed fees or return taxes.
24/7 Technical Support
If you have ever had to wait for hours to get an answer, you’re aware of how maddening this can be, especially when your web site is on the line. That is why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be here and they’ll respond to you within one hour. And the best part is that their average ticket response time is just twenty minutes!