Integrated Ticketing System in Cloud Web Hosting
With a cloud web hosting from us, you won’t ever have to log out of your account. Our ticketing system is built into the Hepsia Control Panel, which is used to manage your entire Internet presence. You can quickly access any support ticket whilst you are browsing your website files or changing various account settings. The ticketing system is being closely monitored 24-7 by our support team members and the ticket response time is no more than one hour, but it seldom takes more than 20 minutes to receive assistance. In stark contrast to certain hosting companies, we don’t charge more for using the ticketing system, so you can get in touch with us as often as you like and ask for info concerning any billing or technical issue. Moreover, you can see a number of help articles, which will help you tackle the most common complications yourself.