Although the web hosting service provided by the different companies is almost the same, every provider has got a customized platform with its own tweaks and different ways to execute specific tasks. In such a case, an info-laden knowledge base would be incredibly helpful both for persons with no experience and for technically knowledgeable individuals who will sooner or later discover how given procedures are done, but will lose valuable time meanwhile. The objective of such a knowledge base is to help make the service quick and simple to use, sparing users both time and efforts. The result is more pleased clients, since they can quickly find the info they require, and substantially less work for the client support staff representatives, because usually most of the queries and difficulties that customers have got are already listed in the knowledge base. On the condition that the articles are competently written and encompass more things, you’ll be able to discover more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

All cloud web hosting plans that we offer come with an in-depth knowledge base where you can find all you need to know in regards to your web hosting account. Whether you’d like to set up a brand new MySQL database, to forward a domain name by means of an .htaccess configuration file or to set up an e-mail address on your desktop computer or feature phone, you can just check our help articles and all the information that you need will be there. When you open a particular section of your Hepsia hosting Control Panel, you can see articles that are associated with the features that can be accessed through it. If you wish to check the entire article collection and get informed about all the features that Hepsia is offering, or simply to read general info about the hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost best to encompass any predicament that you might possibly run into, but in case you do not find what you are looking for, you can always touch base with us, as our customer care staff representatives are available night and day.